Use Chatmeter location management tools to maintain the details about your business locations in your business listings and local competitors.

Listing Management must be enabled for your account to use the location management tools to control location data in your listings. Without Listing Management, you can use the tools to monitor location data. Location management tools:

• Manage information about your business locations in LocationHQ, including adding a new location or updating locations and scheduling business hour changes. Some operations can be done in bulk.
• Manage locations from Locations > Locations in the left navigation menu. Previously, this functionality was accessible through Settings.
• Maintain information about your locations’ local competitors.

Locations and competitors can also be managed through Chatmeter APIs. API details are beyond the scope of this article. For information about using API calls for location management, get in touch with your Customer Success Manager or [email protected].

What's in this section

In this section, learn about:

Accessing and Managing Location Details

• Accessing and Managing Location Details Overview
• Viewing the Locations Page  
• Viewing Location Details
• Updating Location Details
• Adding a New Location
• Provider-specific Information for Adding or Updating Listings
• Chatmeter and Your Google Business Profile
• Managing Google-Specific Information with Chatmeter
• Facebook Access for Managing Listings
• Yelp Access for Managing Listings
• Bing Access for Managing Listings
• Managing Apple Maps Listings through Apple Business Connect
• Using UTM/Tracking Website URL and Call Tracking Numbers
• Scheduling Updates to Working Hours
• Setting Up Holiday or Special Hours
• Viewing Scheduled Updates to Working Hours
• Adding, Updating, or Removing Restaurant Menus on Listings
• Disabling or Re-enabling Locations  
• Refreshing Location Information Across Listings
• Downloading Information About Locations, Groups/Locations, or Competitors

Managing Local Pages

• Introduction to Local Pages
• Creating a Location-specific Page
• Managing Local Pages

Managing Competitor Details with Local Competitor Manager

• Managing Competitor Details Overview
• Viewing Competitors
• Deleting a Competitor and Adding a New One
• Editing Listing Details about a Competitor