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Release Notes April 10, 2024

Risk Monitoring on Snapshot

  • Added Risk Monitoring to the Snapshot page: A new UI element has been introduced to give users an overview of risk monitoring directly on the Snapshot page. This feature provides important insights, including:
    • The total number of risky reviews received in the past 30 days.
    • Categories to which these risky reviews belong.
    • The count of risky reviews that have not been responded to.
  • Current Limitation: Please note that the Risk Monitoring UI element is currently non-interactive. We plan to introduce interactivity in a future update, making it easier for users to manage and respond to risks.

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Customer Likes and Dislikes UI Update

Improved User Interface for Customer Likes and Dislikes: We've updated the UI messaging for better clarity around the Customer Likes and Dislikes feature. Key changes include:

  • When using the “All” Global Filter option to view multiple accounts, users will now see a message prompting them to select a specific account to view the Customer Likes and Dislikes details. This ensures that users know how to access detailed insights for each account.
  • This update addresses the previous issue in which the Customer Likes and Dislikes UI element would not appear without explanation when multiple accounts were selected.

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These updates are part of our commitment to improving your experience and providing the tools you need to manage your online presence effectively. We look forward to hearing your feedback and making even more enhancements in the future.

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