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Release Notes August 20, 2024

Survey Data in Signals


Analyzing your Survey results has become more efficient than ever with the addition of Survey data to Signals!


Key Features:

  • Clients now have the ability to ask questions via Signals to their Review data, Social data, Survey data, or a combination of all three.
  • Users can easily analyze open response questions in their Surveys to understand business objective metrics

Surveys in Signals

 

Availability:

  • This functionality is available to all clients who currently have access to Signals and Survey data in their dashboard
    • If a specific user does not have access to Survey data, then the responses to questions asked to Signals will be based exclusively on the data channel(s) they have access to

 

Third-Party Credential Updates

 

Managing Third Party credentials became easier! 

 

Key update:

  • We have removed the Social tab under the Settings gear 
  • Users will now manage all aspects of third-party credentials under Settings > Third-Party Credentials 
  • View pages associated with each credential is now located within the Pages tab under Third-Party Credentials
  • Enabling pages for Social publishing and monitoring is now managed under the Pages tab within Third-Party Credentials   

 

Third Party Credentials

 

Availability:

  • This functionality is available to all clients and users who currently have access to the Third-Party Credentials tab
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